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Home F.A.Q.'s
F.A.Q.'s

What is your shipping policy?

 

  • Free Shipping Details
    • If your order is $45 and we are shipping within the US, your order ships free.
    • If you are located in Alaska, Hawaii, APO, FPO or Guam, we will try to ship your order for FREE with USPS!
    • Some products may be excluded from this offer, we will advise you if this applies to you.
  • Expedited Shipping Details
    • If this option is chosen, we will upgrade your package to USPS Priority Mail. This service reaches coast-to-coast within 2-3 days, many times sooner.
    • If you require overnight service, please call us immediately at 626-602-7002 to make arrangements with Customer Service.
  • Order Tracking
    • We will ship your order with a trackable method (Tracking Number) and this can be located within the 'Order Status' section of the site.
    • We will make all attempt to get the tracking information to you; however, do not be alarmed if the package does not show in transit by the carrier. Carriers will update their information within 24-48 hours.
    • If there is an issue with order tracking, you can call 626-602-7002 for further assistance. Please allow 3-5 business days for your order to be received. We dispatch parcels from our warehouse in Southern California. 

 

 

 

What payment methods do you accept?

For your convenience, we offer the following payment methods:

Visa
MasterCard
American Express
Discover Network
Check/Money Order (Mail Order) 
PayPal
Google Checkout

 

Check Order Instructions

1. Print out your shopping cart including the total amount indicated, the final step of checkout before you press 'Confirm Order'.

  • If you are already out of ink, you can hand write your order and send it to us. Please provide a contact phone number in case we have questions.

2. Send the payment with the printout to:

Aink.com, Inc
6266 Rosemead Blvd A189
Temple City, CA 91780

Please allow 3 business days for your check to clear. Funds must clear before we can ship your order.

 

Sales Tax Information

We are required by state law to charge applicable sales tax on all orders shipped within the state of California.

As of July 1, 2011, the tax rate is 8.75%.